eg77 FAQ —
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For standard registration No ID required. All you need is a mobile number and password. However, for large withdrawals, KYC (Know Your Customer) verification may be required, including your national ID details. This is to ensure your account's security.

on the login page "Forgot Password?" Click the link. An OTP will be sent to your registered mobile number. Use the OTP to set a new password — the process is completed within 5 minutes. The OTP expires after 5 minutes, so use it promptly.

No. Under eg77's rules, each person may only one account You may keep it. However, attempting to create multiple accounts may result in all accounts being suspended and balances forfeited. Please use a single account honestly.

To create an account on eg77 Minimum age: 18 You must be of legal age. This is an integral part of our policy. Opening or operating an account on behalf of anyone under 18 is strictly prohibited.

Yes, some details can be changed. However, to change your mobile number, of the support team you will need to contact us and verify your identity. For security reasons, this cannot be done directly through settings.

Minimum deposit: BDT 100
Maximum Deposit: BDT 5,00,000 Per Day

For responsible gaming, you can also set deposit limits yourself through your settings.

Generally Within 1–5 minutes Deposits are credited to your balance instantly. In some cases, network issues may cause a delay of up to 15 minutes. If it takes longer than 30 minutes, contact support with your transaction ID.

Average withdrawal processing time on eg77 5–15 minutes. Processing is typically fastest during office hours. During peak times, it may take up to 1 hour. Withdrawals of larger amounts without completed KYC may take longer.

Common reasons why a withdrawal may be held up:

• Bonus wagering requirements have not been met.
• KYC verification is incomplete.
• Minimum withdrawal amount not met (BDT 300).
• Your account is temporarily under review.

Check these points, and if the issue persists, contact support.

eg77 does not charge any transaction fees. However, bKash, Nagad, or Rocket may apply their own transaction fees in accordance with their respective service terms.

Contact the support team immediately with your transaction ID, amount, and time. The sooner you report it, the faster it can be resolved. Resolution typically takes 24–48 hours.

on eg77 Minimum withdrawal amount: BDT 300. The maximum daily withdrawal limit is BDT 200,000. VIP members enjoy higher limits.

A wagering requirement means you must wager the bonus amount a specified number of times before you can withdraw it. For eg77's welcome bonus, this is typically x20 wagering requirement applies. This means that for a BDT 1,000 bonus, you would need to wager BDT 20,000. For more details, Terms & Conditions on the page.

A percentage of your total losses for the week Up to 15% Cashback It is credited automatically to your account every Monday morning. Cashback bonuses generally come with lower wagering requirements. On the Promotions page View Details.

Share your referral code with a friend. When they register using your code and make their first deposit, you will receive BDT 300 Referral Bonus. Your referral code can be found in your profile settings. There is no cap on the number of referrals per account.

eg77's VIP program features 5 tiers: Bronze → Silver → Gold → Platinum → Diamond. You earn VIP points with every bet placed on any game. Higher tiers unlock greater cashback rewards, a dedicated personal manager, and exclusive gifts.

Usually after receiving the bonus Within 7 days wagering requirements must be met. Bonuses expire automatically once the deadline passes. Different bonuses may have different validity periods — On the Promotions page You will get the correct information.

In Fish Games, you shoot and catch fish in the ocean using a cannon. Each fish has its own individual value Yes — bigger fish mean bigger rewards. You can upgrade your gun's power to target larger fish. Beginners are advised to start with smaller bets.

All games on eg77 Licensed Provider All games are sourced from certified providers and are RNG (Random Number Generator) certified. Most slots have an RTP of 96%–98%, with Live Casino games offering an even higher RTP. No one can interfere with game outcomes.

Minimum bet in Sports Betting BDT 20. In live betting, odds update in real time. cricket (especially IPL, BPL), football (EPL, Champions League), badminton, and tennis are all available.

If you get disconnected during a live game, the system automatically saves your session. Once you reconnect, you can continue from where you left off. However, any bets already in progress will be settled as normal — they are not cancelled due to disconnection.

When you win a jackpot, the amount is automatically credited to your balance. For large jackpots (over BDT 100,000), the support team will contact you to complete verification. Payment is usually processed within 24 hours. Congratulations! 🎉

To install the APK on Android "Unknown Sources" or "Install Unknown Apps" option must be enabled.

• Settings → Security → Unknown Sources → Enable.
• Tap on the downloaded APK file.
• Tap the "Install" button.

Both the account and balance are the same. However, on the app Enjoy faster loading, push notifications, lower data usage, offline score viewing, and biometric login. The website is better suited for larger screens.

Try these quick fixes:

• Force close the app completely, then reopen it.
• Restart your phone.
• Clear the app cache (Settings → Apps).
• Download the latest version.
• If you have any issues, let support know.

During installation, the app will request notification permissions. Tap "Allow". You can manage this later via Settings → Apps → eg77 → Notifications. Notifications will keep you updated on bonuses, deposit confirmations, and special offers.

Yes, the eg77 app is completely safe. Protected with SSL 256-bit encryption All your information is secure. The app contains no malware or spyware. Only Official Download Page Download only from the official page — not from third-party sites.