EG77 Privacy
Policy — Your Information
How We Protect

This Privacy Policy explains how eg77 (https://eg77.win) how it collects, uses, stores, and protects your personal information. By using our website or mobile app, you agree to this policy.

Eg77 believes privacy is a fundamental right. We collect only the information we truly need and use it solely for its intended purpose. Collecting unnecessary data goes against our policy.

Eg77 only collects information that is strictly necessary for operating the platform, delivering services, and meeting legal obligations.

2.1 Directly Collected Information

• Identity Information: Full name, date of birth, nationality, and ID number.
• Contact Information: Mobile number and email address.
• Payment Information: Mobile banking number (bKash, Nagad, Rocket) and transaction history.
• Verification Documents: National ID or passport images collected during the KYC process.

2.2 Automatically Collected Information

• Device Information: IP address, device type, operating system, and browser.
• Usage Information: Login time, games played, betting history, and session information.
• Cookie Information: Preferences, language settings, and auto-login data.
• Location: Approximate location (based on IP address, not precise GPS).

Eg77 uses collected data only for specific, legitimate purposes. It is never used for any other reason.

• Account Management: To create, verify, and maintain your account.
• Payment Processing: To process deposits and withdrawals smoothly.
• Security Verification: To prevent fraud, money laundering, and unauthorized access.
• Customer Support: To resolve your issues and answer your questions.
• Personalized Experience: To show you games and offers tailored to your preferences.
• Legal Obligations: To comply with legal requirements set by regulatory authorities.
• Responsible Gaming: To identify patterns of excessive gaming and provide appropriate support.

Eg77 never sells your personal data and does not share it without reason. Your information may only be shared in the following limited circumstances:

4.1 Limited Third-Party Sharing

• Payment Provider: Only the information required to process transactions with bKash, Nagad, and Rocket.
• Security Services: Limited data shared with our fraud detection technology provider.
• Legal Authorities: Based on a court order or a valid legal request.
• Licensing Authority: For regular audits conducted by regulatory authorities.

Eg77 retains your data only for as long as necessary. Once that period expires, your information is securely and permanently deleted.

• While Your Account Is Active: All required information is retained.
• After Account Closure: Financial records are typically retained for 5–7 years in accordance with legal obligations.
• KYC Documents: Unnecessary copies are deleted after verification. Original records are retained for the legally required period.
• Cookies & Logs: Typically retained for 30-90 days.

To request deletion of your data, please contact our support team.

Eg77 uses the highest industry-standard technology to protect your data. Our security measures are on par with world-class banking technology.

• SSL 256-Bit: All data transfers are secured with advanced encryption.
• Two-Factor Authentication (2FA): Optional two-factor authentication for added security.
• Encrypted Servers: All databases are stored in an encrypted environment.
• Regular Security Audits: Regularly audited by third-party security experts.
• 24/7 Monitoring: Round-the-clock monitoring to detect suspicious activity.
• Firewall & DDoS Protection: Advanced technology to protect against external attacks.

Eg77 uses cookies to enhance your experience on the website. Cookies are small text files stored in your browser.

Below is a description of the different types of cookies we use and their purposes. You can disable non-essential cookies at any time through your browser settings.

Eg77 respects all your data privacy rights. You may exercise any of the following rights at any time:

• Right to Access Data: The right to know what information eg77 holds about you.
• Right to Rectification: The right to correct inaccurate or outdated information.
• Right to Erasure: The right to request deletion of your data under certain circumstances.
• Right to Restrict Processing: Request to stop using your information for specific purposes.
• Data Portability: The right to receive your data in a structured, portable format.

To exercise any of these rights, please contact us at our support email. eg77 will respond to your request within 30 days.

Eg77 may update this Privacy Policy from time to time. Changes may occur due to legal requirements, new technologies, or business developments.

• Notice of Changes: For significant changes, a notice will be sent via email or displayed on the platform.
• Updated Date: The date of the latest update will always be displayed at the top of the page.
• Continued Use: Continued use of the platform after changes implies acceptance of the updated policy.

If you have any questions or concerns about this Privacy Policy, please don't hesitate to contact us. We're always ready to help.